Company Blog July 2017

Deprecated features are features that Microsoft is planning on removing in a future release of Dynamics 365. The feature will still be available in the current release, which will allow organization the time to prepare and plan on updating their solution before the feature is completely removed.

The following list contains the features that planned to be removed from future releases of Microsoft Customer Engagement. Customer Engagement include the applications that make up the CRM portion of Dynamics 365 which include: Sales, Customer Service, Field Service and Project Service Automation.

As we are all eagerly waiting for the release of the July 2017 Update (v9) of Microsoft Dynamics 365, let's take out time and look at some of the differences between the Business and Enterprise editions. Both editions combine the power of CRM and ERP, but what are the real differences.

With the upcoming release of Dynamics CRM (version 9.0), or with the new Dynamics 365 Customer Engagement, Microsoft is continuing to provide additional tools for customizing your solutions.

The short list below contains some of the new customization features that will be available in the new release...

Towards the end of June, Microsoft announced that the Microsoft Dynamics CRM/365 Outlook client will be deprecated in a future release. The Legacy Outlook client has been around since early versions of Dynamics CRM. The deprecation of the Outlook client does not mean that this is happening immediately, but is planned for the next Major Release (version 10). Version 9.0 is on the way, and the Outlook client will still be included, but with no additional features or enhancements.