The Microsoft Dynamics Sure Step Methodology is designed to enable consulting firms to better serve their customers by helping reduce their Microsoft Dynamics total cost of ownership. This Methodology can be used for projects encompassing large, medium, and small end-to-end engagements.
The methodology provides different project types to suit the implementation engagement, as well as optional offerings to assist during Diagnostic and Optimization. Flowchart diagrams within the Sure Step Methodology point you to tools and templates that can be used at different phases, while the content provides detailed guidance on roles required to perform activities and proven best practices. The content tools, templates and best practices of the methodology can help increase the consistency, timeframes, quality and success of the implementations.
The Sure Step Methodology has six phases: Diagnostic, Analysis, Design, Development, Deployment and Operation. Diagnostic is a pre-implementation phase that helps the customer with their due-diligence process for the selection of the right solution to meet their needs.
The Analysis, Design, Development, Deployment and Operation phases represent the five phases of an implementation project, with the Operation phase also encompassing post-implementation activities, in that it extends the project lifecycle beyond the implementation and into the Support stage.