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microsoft dynamics crm overview
what's new in crm 2011
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Microsoft Dynamics CRM 2011 is a fully integrated customer relationship management (CRM) system. Microsoft Dynamics CRM gives you the capability to easily create and maintain a clear view of customers from first contact through purchase and post-sales.
With tools to enhance your company's sales, marketing, and customer service processes along with native Microsoft Office Outlook integration, Microsoft Dynamics CRM delivers a fast, flexible, and affordable solution.
If your Customer Relationship Management (CRM) system feels like a ball and chain, Microsoft Dynamics CRM could be the escape route you've been looking for.
Get instant, organized and complete customer information without negotiating software which doesn't fit the way your people and systems work. A tried-and-tested success at thousands of companies,
Microsoft Dynamics CRM
helps you to effortlessly build more profitable relationships with your customers and prospects — delivering performance where other systems fall short:
Dynamics fits the way you work — integrating easily with your existing systems, including Microsoft Office, while wrapping around processes such as your current sales cycle. As a result, Dynamics can gather every piece of relevant information about your customers and prospects.
Dynamics is easy to use — and will be readily adopted by your people. It's intuitive and works within the familiar Microsoft programs they use every day — such as Microsoft Office Word, Microsoft Office Excel and Microsoft Office Outlook.
Dynamics deployment is fast — you can implement Microsoft Dynamics CRM yourself or choose an instant-on hosted service with all IT management taken care of.
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