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what's new in crm 2011

Microsoft delivers "THE POWER OF PRODUCTIVITY" through familiar, intelligent and connected experiences for people inside and outside the organization.
​Improved Microsoft Office Interface 

Microsoft Dynamics CRM 2011 introduces a new Office 2010 contextual ribbon for the Microsoft Dynamics CRM Online and Microsoft Dynamics CRM browser clients and for Microsoft Dynamics CMR for Microsoft Office Outlook.
​Role-based forms and views 
Microsoft Dynamics CRM 2011 displays forms and views based on user roles. This role-tailored design ensures that your users have fast access to the relevant information they need.

Dashboards are a powerful feature in Microsoft Dynamics CRM 2011. With dashboards we can see at a glance all the important information we need from multiple areas in a quickly-read format to make key business decision daily.
Contextual document management 
If your organization uses SharePoint Server, you can easily manage documents that are related to records within a particular entity. Using SharePoint as your document repository, the seamless CRM interface allows quickly adding and modifying documents associated with a particular record.
Solution management

Solutions in Microsoft Dynamics CRM 2011 are a new way to save customizations and share them with other users. You can create or import an ISV solution. Solutions can have version numbering, relationships with entities, other components and security features based on user roles.
Interactive process dialogs

Microsoft Dynamics CRM expands its workflow capability by adding interactive dialogs. Dialogs present a consistent message to the customers, collect and process information using step-by-step scripts to direct users through every process.
Advanced User Personalization
Microsoft Dynamics CRM 2011 lets you configure a workspace that is personalized to meet your unique role and information needs. In addition to this, the new dashboard feature allows you to create a personalized dashboard for your default view.
​Inline data visualization 

In Microsoft Dynamics CRM 2011, you can quickly create and share inline charts with drill-down intelligence. You can visually navigate data and uncover new insights that contribute to your organizations's success.
Better Office Outlook Experience 
Microsoft Dynamics CRM 2011 improves the integration with Microsoft Office Outlook. It takes full advantage of native Outlook functionality, such as previews and conditional formatting.
Goal Management

Microsoft Dynamics CRM 2011 gives you the ability to define key performance and business health inidicators. This way you can track and measure results against your organization's goals and metrics.
Microsoft Dynamics Marketplace

Microsoft Dynamics Marketplace is your online solutions catalog. These solutions help accelerate and extend you Microsoft Dynamics implementation by allowing system customizers to apply industry-specific applications and extensions from Microsoft and its partners.
Cloud Development

Microsoft Dynamics CRM 2011 is at the leading edge of Cloud computing. Taking advantage of the Windows Azure platform, developers can write and deploy custom code for Microsoft Dynamics CRM Online by using Visual Studio and incorporate the features and capabilities of the .NET Framework.

The new and enhanced features in Microsoft Dynamics CRM 2011 offer new levels of user productivity and collaboriation. These features help you meet your organization's specific business needs with a low total cost of ownership. Microsoft Dynamics CRM 2011 delivers familiar, intelligent and connected experiences to increase the productivity and effectiveness of people inside and outside your organization.

Microsoft Dynamics CRM 2011 unlocks new opportunities, providing a single development environment for both on-premise and cloud deployments. Partners, including independent software vendors, global system integrators, and value-added resellers, can quickly create, package, and distribute Microsoft Dynamics CRM extensions and custom solutions.


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