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Overview and What's New
Microsoft Dynamics CRM 2011 Overview Microsoft Dynamics CRM 2011 Administrative Overview CRM Online and Office 365
General Topics
CRM that works with Microsoft Outlook Is your CRM as easy as email? (0:34)

What's New? Prepare to Upgrade Watch this video to get a better understanding of the changes in the new version of Microsoft Dynamics CRM Online to help you prepare for your upgrade. (3:50)

Microsoft Dynamics CRM 2011 Office Fluent UI This demo shows how Microsoft Dynamics CRM 2011 is adopting the Microsoft Office Fluent UI to make navigation easier and tasks quicker to perform. (4:24)

Personalizing Microsoft Dynamics CRM 2011 This demo shows and many ways that Microsoft Dynamics CRM 2011 can be personalized to suit individual roles and work styles. (5:07)

Easily Create Charts with Inline Visualization This video demonstrates how to quickly modify, drill down, and create new charts using inline data visualizations. (4:15)

Installing the CRM 2011 Outlook Client This video will demonstrate a step by step process on installing the Outlook Client using the Configuration Wizard. (8:06)

Microsoft Dynamics CRM 2011 Outlook Integration This demo shows how Microsoft Dynamics CRM 2011 works inside Microsoft Outlook, making it easier than ever to keep track of customer information. (8:52)

Conditional Formatting in the Outlook CRM Client This video will demonstrate how to create conditional formatting in CRM 2011. (3:16)

Microsoft CRM and Office "Better Together" This is a short video of the integration of Microsoft Dynamics CRM 2011 and Microsoft Office 2010. (14:53)
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