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CRM 2011 Featured Customer

SCAG is the largest over nearly 700 councils of government in the United States, functioning as the Metropolitan planning organization for six counties: Los Angeles, Orange, San Bernardino, Riverside, Ventura and Imperial. The region encompasses a population exceeding 18 million persons in an area of more than 38,000 square miles.
 
As the designated Metropolitan planning organization, SCAG is mandated by federal and state law to research and draw up regional plans for transportation, growth management, hazardous waste management, air quality and housing needs.

In 2008 SCAG migrated their existing Contact Management system into Microsoft Dynamics CRM 4.0 xRM solution in order to enable many new features and functionality from the product.

Recently, in November 2011, SCAG finished the Microsoft Dynamics CRM 2011 upgrade encompassing much of the new features and functionality from the system.
Microsoft Dynamics CRM 2011 Microsoft SQL Server 2008 Microsoft Exchange Server 2007 Microsoft Visual Studio 2010 Microsoft Silverlight 4 Windows Communication Foundation 4
Software Architecture Business Analysis CRM Design and Development CRM Customization and Configuration Custom Software Development
Case Study - SCAG, Microsoft Dynamics CRM 4 Case Study - SCAG, Microsoft Dynamics CRM 2011
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